Hi, I am Owen and would like to share my experience with Chapman Physiotherapy.
After suffering with chronic back pain for roughly 6 months, I went to the doctors who advised physio. I decided after looking at reviews online that I would try at Chapman's.
From entering to leaving the practice is a pleasant experience as the reception staff are very pleasant and engaging and the practitioners that work here also have time for a hello and pleasantries instead of just walking by while you wait.
Treatment started weekly followed by forthrightly and monthly for the last few. All sessions helped and freed movement more each time until I was at a stage where I could comfortably go about my life.
Surgery is inevitable with but I have gone from a man who was about as low as a person could be, feeling useless and a failure unable to even pick my daughter up on bad days or play properly with any of my children, which is an upsetting place to be. Now I am relatively pain-free running around with kids and lifting (properly and safely) over twice my body weight which would not have been possible without the hard work put in by staff at Chapman's who I cannot put to words how much I recommend them to anyone who needs some treatment.
Thanks for reading
Just wanted to send a few words about to how well my consultation with Wendy went yesterday.
I injured my shoulder 7 weeks ago and Wendy has been the first person to explain the damage in a detail and language that I understood, excellent. Having described what was damaged Wendy was then able to explain the type of exercises I need to do and why. I felt the whole consultation was brilliant and I now feel confident to perform the appropriate exercises and to what level safely.
I would not hesitate to recommend Chapman Physiotherapy to my friends and relatives
Excellent service everytime
Receptionists very professional, very pleased with service every time. Both from Physios and Fitness Trainer. Makes me feel more confident with my sports injuries. Would highly recommend.
Excellent! Have always received excellent treatment, advice, and support. A lot of help regarding self-management of injuries too with access to online exercises
Making a huge difference in my life having treatment at Chapman Physiotherapy. A very good team.
Very happy with the service, always able to get a suitable appointment, staff excellent, new building lovely. Prices fair
Fantastic Service! and very helpful would always recommend
I have had 2 sessions & already feeling much improved. Clearly great Professionals.
I appreciated the exercises being sent by email. I also appreciate the appointment reminders.
Great, friendly facility you have here
Amy was friendly, knowledgeable and able to work miracles!
Friendly and efficient service.
Currently visiting the practice with a hip injury and feel like I'm making progress on the road to recovery.
All thanks to Amy!
Really happy with the physiotherapy session. I felt like he really understood and listened to what I had to say and then offered personalised solutions for me to go away and work on
Dan identified the problem with my knee straight away. Even after one treatment, my knee had improved greatly. Two further treatments and regular exercises (provided by Dan) at home and my knee is back to normal.
Very many thanks
I've had effective treatment by professional staff and all staff including reception are friendly and helpful.
I've recommended to all my friends & family
FIRST RATE knowledge and practical skills from Dan, from the first session.
Helping me to maintain and perform at my best. Amazingly friendly reception staff in a lovely, state of the art facility.
*****They are great at their work. Very professional, well-planned and well-organised offices. They take the time to patiently listen to your problem, understand it and then work on it. They always tell you what they plan to do, what they expect you to do and what results they expect in what timeframe. I have seen 3 physiotherapists here and they have all been very consistent in the work and the results. A lifestyle of working with computers and an affinity for Squash, I need these people from time to time to help me stay healthy. Would not go anywhere else and I would recommend them to anyone wholeheartedly. They have moved their offices to the current location at Thorne Road. (taken from google)
I just want to take the time to say that your practice and the great service offered is fantastic. I want to say that when people are vulnerable, injured, fearful after injury that what the physiotherapist does is life changing and should not be underestimated. I came in after a wrist fracture, terrified to move, fearful of lots of daily things, I have seen Dan Smith for the past few week and I can tell you that as well as your other therapists I am sure, that he is very good at making people drop fear, giving confidence back. It is an emotional journey at times.
As a patient you have to take the approach "no pain no gain" and most certainly I was put through my paces every visit, but I knew it was all for the better, there is a lot of homework to do and I was told that part is important. But like I say I did want to take the time to mention that there must be many people in and out of your door week in week out, but I wanted to say thank you.
Very good assessment & massage of calf.
Looking forward to the next one
Matt is the Best Physiotherapist!
I HAVE A NEW KNEE!!
Siobhan has been fantastic She is a very knowledgeable lady and you feel at ease from the moment you meet her. Her physio sessions have been helpful. The receptionist is very friendly. Both very customer focused.
The premises are very smart and clean. Parking and receiving e mails with confirmation of customer appointments add to the whole experience.
Mrs Anona Hermes
Had a one hour sports leg massage with Dan.
He was brilliant!! Sorted all knots and niggles!
Very professional, lovely place to go.
A really modern practice, like a breath of fresh air when you walk in with very professional and friendly staff.
Professional, friendly and very good at what they do. Have been a returning customer for over a year on many different occasions.
I had a shoulder/upper arm problem for 2 months.
Siobhan sorted it out in two sessions!
For 2 1/2 years, I have struggled with my knee & back, unable to run more than 5 miles. In 3 sessions,
I am the happiest man alive! No pain and can run 8 miles+ WOOHOO!!
Via email following an injury prevention session with phase 4 and 5 swimmers: “In case I forgot to say thank you earlier: thank you. Lots of good stuff for us to incorporate in to land work in future and it’s always good for the swimmers to see that it’s not just us that think it’s important. Enjoy the rest of your Summer.
David Cuthbert - DARTES Coach
After recently seeing Gemma about a foot problem, I now have a better understanding of why I have suffered for years! No more, thanks to her knowledge and expertise. Corn free and gait sorted all within a fortnight. Excellent service. 5 stars *****
Lovely Staff, very warm and welcoming.
Siobhan is lovely and patient with me. Really helping me both at physio and with home/work changes
Very professional service. Lovely surroundings and Siobhan made me feel totally at ease and worked out the problem straight away.
Extremely happy with treatment received and have/will recommend
Helpful treatment from physio and efficient reception staff
A really good service provided, helped with my pain 100%. Thanks.
Everyone is always polite when visiting the practice. The new site is spacious and professional. All treatment I have received is really helping relieving pain and giving movement back into my neck. Would recommend to anyone with movement issue.
Very thorough, very informative.
Ideas for exercise. Will come back if need to and would recommend
Very thorough people and nice with it
Efficient all round service from making the initial appointment through to the eighth visit. Swift understanding of problem with appropriate treatment along with reminders of appointments via e mails means always able to check without too much trouble.
Nice environment. Love the reminder service. A*
My back has felt a lot better since visiting Chapman Physiotherapy and I have been using the foam roller as recommended. I have recommended their services to a few people I know and will continue to do so. I thank them for their help; I will return if I have any more issues.
Following a couple of games of beach volleyball on holiday during which I appeared to forget I am 55 years old and not 35 years old, I returned home with a very painful and very stiff left shoulder.
Within a day or so it became apparent that the problem was not going away but was becoming worse. So much so that I was unable to even drive (I couldn`t lift my arm to reach the gearstick) and the pain was such that I could get no sleep. An X-ray revealed nothing broken and I was referred to Vicky by my GP.
It`s now 10 days after the first of three sessions of physiotherapy and I am delighted to say that although my arm and shoulder flexibility is not yet 100%, it is about 75%. Remarkable when you consider that 10 days ago I would suggest it was less than 5% of normal; I was needing to use my right arm to carry around my left arm and I was extremely concerned.
Gill sorted my private health administration very professionally and Vicky sorted my shoulder.
So thank you Vicky. I would recommend you to anyone requiring physiotherapy (but I`m still not sure that Apple products deserve your loyalty!).
I have suffered from migraine episodes throughout my adult life, on average experiencing 4 attacks per month. Recently that number increased dramatically to a point when 75% of the time I was living with a migraine. Having visited my GP again, I was prescribed yet another drug to try, this time with reported appalling side effects. At this point I decided to seek an alternative way to get relief.
I had reached a point where I could not put my head in a comfortable position, called Chapman Physiotherapists, explained my situation to a member of their helpful reception staff and made an appointment.
My first appointment with Siobhan consisted of a detailed consultation, analysis of my posture, which concluded with a clear plan of what treatment she recommended. Siobhan diagnosed that I had extremely weak neck muscles (as a result of years of excessive driving and desk work) that in turn caused progressively poor posture attributing to my increased migraine frequency. Regular treatment sessions with Siobhan began alongside an exercise plan she recommended for me to complete at home.
After a couple of sessions my migraine episodes started to decrease. I have since completed a course of physio sessions & confirm that a period of 6 weeks and counting have passed without a migraine symptom. I am delighted with the outcome, the treatment and results have changed my life. I feel very well now, drug free, whilst continuing my ‘at home’ exercise plan.
Very welcoming and friendly staff.
I have only had a few visits by my physiotherapist is very knowledgeable and understanding of my issue
It's reassuring to return to a physiotherapist you trust and can rely on.